If your computer is hard freezing (requiring reboot), then there is probably something else on the system causing that conflict, or possibly even a hardware malfunction.įor troubleshooting, you might try to uninstall and reinstall LR5.2, also you could reset the LR preferences as well.
I have uninstalled and reinstalled LR updated my video driver quieted background programs. Oh, and I have an almost identical setup (s/w, hardware) at home, but there LR has shown no signs of trouble, fortunately. For now I'm going to do my work in Photoshop, which is more cumbersome for most tasks but I cannot repeatedly re-boot in the middle of attempting to get something done. No other communication with my system seems possible. When the computer is frozen, it still blinks when I move the mouse. One odd phenomenon: my mouse's transmitter has an LED that blinks to indicate mouse activity. The freeze leaves no log as far as I can tell, since it's instantaneous and unrecoverable. Sometimes Windows asks if I want to start in Safe Mode, sometimes not. On re-start, LR usually (but not always) says it has a problem with the preview files, but is ok when I run it again (until it freezes, of course).
I have just run LR and had the freeze twice simply from starting it - once in Windows safe mode, once not. The issue is now perhaps a month old - at first it appeared to be related to the crop/straighten tool, but then it occurred when adjusting sharpening tools, and simply browsing in the library module.
I've been tracking similar issues in discussion forums (and these apparently affect Mac OSs as well as Windows), but my particular problem appears even more fundamental, as it's not simply a program crash. The same issue affected the previous release. The ui.dll “hotfix” does not help – though it did succeed in eliminating the preview tiles in Library view, before my system froze again. There is a serious issue with Lightroom 5.2 that has made the program unusable: in short, it freezes my O/S and forces me to do a hard re-boot using the power key.
Here is a narrative I attempted to submit to the Adobe bug-reporting site it, however, is not accepting the "Continue." button so evidently I cannot communicate with them.
Part of the trouble with CC is that I'm not confident I can always tell whether the s/w has been modified in the background in theory, I think, it's always the case that the CC desktop app will invite me to update as something becomes available - but is it possible that for certain fundamental bug-fixes, Adobe would opt to push the update, so to speak, behind the scenes?Īnyway, I (gingerly, gingerly) used LR today without problem, so. It hardly seems likely that shockwave was running during each of my freezes over the past couple of weeks, but I couldn't guarantee that that was true - I'm typically running Chrome in the background as I work, so I can keep tabs on email and so on. This seems like too much of a coincidence. When I got the computer back up, Chrome offered to recover all my tabs, which I allowed it to do at the head of the pertinent tab, Chrome told me that shockwave had crashed.
I am fairly sure that cropping and straightening did cause LR to crash a couple of times but this perception may be conditioned by the fact that others were reporting this phenomenon.īut today my computer froze - had to do a hard re-boot- when I wasn't running LR, or PS, or just about anything except a Shockwave flash-based video under Chrome. to my posts 33 and 36, above, I am beginning to wonder whether the computer freeze issue was purely coincidental, and not attributable to LR.